Legal & Compliance Center
Updated: May 8th 2025
At Konectgate, transparency isn’t just a checkbox — it’s the foundation of everything we build. We’re committed to helping our customers, partners, developers, and users understand how we collect, use, protect, and share data across our services. This page outlines our legal and privacy policies in plain, professional language.
End User Policy
Your data. Your rights. Our responsibility.
Konectgate provides secure financial data infrastructure to platforms, developers, banks, and users. If you interact with our platform — directly or indirectly — this section explains what we collect about you, how we collect it, why it’s needed, and how we protect it.
What Personal Data We Collect and When
1. Account and identity information
When collected: When you sign up for a service powered by Konectgate, create an account, or authenticate via a third-party app.
What we collect:
- Full name
- Email address
- Phone number (if required for verification)
- Your company or financial institution (if applicable)
Why: To verify your identity, link your data correctly, and provide support or transactional updates.
Technical & device data
When collected: Automatically, when you visit a site or app that integrates Konectgate technology, or when you interact with our dashboard or API.
What we collect:
- IP address
- Device type and operating system
- Browser type and version
- Screen resolution and time zone
- Language preferences
Why: For system diagnostics, fraud detection, and to optimize compatibility with your device.
Interaction & Data Usage
When collected: As you use our services or the services of a third-party provider that integrates us.
What we collect:
- Pages or features you use
- Timestamps of your actions
- Session duration
- API usage (if applicable)
- Actions like "Connect account", "Submit form", etc.
Why: To improve the usability of our platform, detect errors, and better understand user behavior in order to prioritize new features and fixes.
Linked financial data (Via APIs)
When collected: Only when you explicitly authorize a third-party app to connect to your financial accounts through Konectgate (e.g., during a login, OAuth approval, or app permission screen).
What we collect:
- Account balances
- Transaction history
- Account holder name
- Bank account number (masked or tokenized)
- Consent logs (when and how access was granted)
Why: To deliver the open banking functionality you’ve requested (e.g., viewing balances, initiating payments, account verification).
Note: This data is encrypted, never sold, and never accessed for marketing or profiling.
Developer Policy
A commitment to careful collection, lawful processing, and secure storage.
Konectgate provides secure financial data infrastructure to platforms, developers, banks, and users. If you interact with our platform — directly or indirectly — this section explains what we collect about you, how we collect it, why it’s needed, and how we protect it.
What Personal Data We Collect and When
1. Account and identity information
When collected: When you sign up for a service powered by Konectgate, create an account, or authenticate via a third-party app.
What we collect:
- Full name
- Email address
- Phone number (if required for verification)
- Your company or financial institution (if applicable)
Why: To verify your identity, link your data correctly, and provide support or transactional updates.
2. Technical & device data
When collected: Automatically, when you visit a site or app that integrates Konectgate technology, or when you interact with our dashboard or API.
What we collect:
- IP address
- Device type and operating system
- Browser type and version
- Screen resolution and time zone
- Language preferences
Why: For system diagnostics, fraud detection, and to optimize compatibility with your device.
3. Interaction & Data Usage
When collected: As you use our services or the services of a third-party provider that integrates us.
What we collect:
- Pages or features you use
- Timestamps of your actions
- Session duration
- API usage (if applicable)
- Actions like "Connect account", "Submit form", etc.
Why: To improve the usability of our platform, detect errors, and better understand user behavior in order to prioritize new features and fixes.
4. Linked financial data (Via APIs)
When collected: Only when you explicitly authorize a third-party app to connect to your financial accounts through Konectgate (e.g., during a login, OAuth approval, or app permission screen).
What we collect:
- Account balances
- Transaction history
- Account holder name
- Bank account number (masked or tokenized)
- Consent logs (when and how access was granted)
Why: To deliver the open banking functionality you’ve requested (e.g., viewing balances, initiating payments, account verification).
Note: This data is encrypted, never sold, and never accessed for marketing or profiling.
